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Coach Development Manager

Job Description


Title: Coach Development Manager
Location: Selhurst Park Stadium
Responsible to: Sports Development Director
Hours per Week: 38 hours
Contract: 3 years fixed term with potential to extend
Salary: £33,000 + bonus


The Palace for Life Foundation is the official charity of Crystal Palace FC (CPFC). Our mission is to help young South Londoners grow through the power of sport, inspiring them to find a better path in life, for a better life.

We are looking for a highly-motivated Coach Development Manager who believes in the power of sport and the opportunities which the brand of a professional football club can add to local people, and who can play a pivotal role in delivering a successful coach development programme with our staff across South London.

You will be responsible for developing and delivering the Coach Development strategy’s KPIs and ensuring it is complementing and supporting the coaches that deliver work across the Palace for Life Foundation.

You will lead on managing all full time coaches that deliver in Primary Schools, B’ Tec Education Academies and other funded projects, especially the Premier League programmes as well as ensuring that all coaches are observed regularly, have personal development plans, are supported throughout and gain honest feedback on sessions delivered in both their coaching environments with the Palace for Life Foundation and their grass roots Clubs. This will include organising and delivering Continuous Professional Development training days at Foundation sites and grass roots clubs. The position is funded by the Premier League and Professional Footballers Association and will work in partnership with the County Football Associations, the FA Mentoring Programme & Education Unit and the Club’s Academy staff in order to network and seek opportunities for coaches within the programme.


Our Values are simply the things that are most important to us and will be demonstrated through the way in which we behave in achieving our charity objectives. Our people are at the centre of the delivery of our Foundation Values.


The Palace for Life Foundation is committed to keeping children, young people and vulnerable adults safe from harm. We take our Safeguarding responsibilities very seriously and the successful candidate will be subject to Enhanced DBS checks and additional safeguarding training.


• To lead in the performance management of the day-to-day duties of the full-time and some part-time Foundation coaches delivering across all our Boroughs of Croydon, Bromley, Sutton and Tandridge.
• Provide a clear, up-to-date Training Needs Analysis (TNA) of every individual coach’s current and required level of performance.
• Visit, observe, record, support, and mentor coaches in their settings at Foundation and grass roots sessions and provide honest feedback, both verbal and audio-visual, to aid development.
• Ensure every coach has a personalised development action plan which is tailored to meet their needs and that the coach buys-in to as a “living” document.
• Ensure the qualification status of the Foundation workforce is up-to-date and ensure all coaches hold relevant qualifications for their role.
• Organise and deliver on CPD events throughout the calendar both internally in the Foundation and externally at grass roots Clubs (includes parent workshops) and other organisations.
• Create a team of experienced Foundation coaches that can then mentor coaches back in their grass roots clubs, who obtain regular support/resources for their own personal development.
• Create an on-line football coaches community for the Foundation on HIVE, connecting our diverse workforce in one digital hub to learn, share knowledge and collaborate with each other.
• Ensure coaches understand how to work effectively in a multidisciplinary team and can believe in the benefits of doing so.
• Liaising closely with the Sports Development Manager in sharing of good practise and cross-working together in order to provide a quality service to our customers/partners.
• Liaise closely with other Managers including the Disability, Women & Girls, Interventions, Community Development, and Education & Training Managers in sharing good practise and updating them on the progress of their staff.
• Responsible for reporting to the Sports Development Director on the achievement of a series of key performance indicators, compiling reports for funders and general updates for the programme.
• Developing links and partnerships between the Palace for Life Foundation and the Club’s Academy staff, in particular the Academy Coach Developer, in sharing good practice.
• Liaising with internal and external partners throughout the lifetime of the project including: Local Grass Roots Clubs, FA Education Department, Surrey County FA, London County FA, Surrey Coaches Association, the FA Mentoring Programme, and any other partners relevant to the role.
• To liaise with the Communications Manager on any good-news stories or website/social media promotion of activities.
• To support the PhD student project being delivered in schools and to implement the life-skills programme across the Foundation once the student completes their study.
• To create, maintain and update media information and case studies to measure the impact of the programme.
• To commit to other duties required in line with the responsibilities of the post.


• Work flexibly to ensure full and supportive delivery of the programme. The role will include some weekend and evening work.
• Commit to ongoing self-directed learning in order to further develop work related skills and knowledge.
• Undertake any other related responsibilities commensurate with the evolving objectives of the post and the evolution of the organisation.
• Work with due regard for Foundation core values and objectives.
• Ensure the effective implementation of, and adherence to, the Foundation’s Equal Opportunities and Health and Safety policies and procedures


Please send your completed application form (download HERE)  detailing why you feel you are suitable for the role to recruitment@palaceforlife.org.

The Palace for Life Foundation is a recognised equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of age, disability, sexual orientation, race, religion, belief and gender.


Person Specification:

E = Essential

D = Desirable

A passion and interest in developing a career in the sport for social change sector, particularly supporting coaches in Primary Schools, Secondary Schools and community environments across the Foundation E
An interest in developing coaches along the coaching pathway E
Commitment to a high quality coach delivery programme. E
Experience of working leading/managing a team of coaches from different backgrounds. E
Sound sports development, academy or school/coach education knowledge and experience, with a proven track record of achievement in managing coaches in these environments E
The ability to develop and maintain relationships with coaches and their partner staff including head teachers, PE teachers, Council workers, charity support staff and other relevant staff. E
Experience of working to tight deadlines without close supervision and working out in the “field” observing/ coaches. E
Excellent communication/presentation skills both written and verbal and an understanding of working the HIVE system or equivalent E
Ability to manage partnerships effectively and concisely so external partners are satisfied with our work. E
Possess an UEFA A License coaching qualification or above, and a teaching or coach education qualification and be compliant regards safeguarding and first aid qualifications. E
Have an understanding of the workings of grass roots Clubs and the grass roots environment. E
Excellent interpersonal skills and ability to interact with all levels within the Foundation, the parent club and high level outside contacts. E

Deadline for submission of application forms is 7pm on Tuesday 11th December.
1st Interviews will take place on Wednesday 19th December and Thursday 20th December
2nd Interviews will take place Wednesday 3rd January 2019

Crystal Palace Football Club endorses the principle of equality and will strive to ensure that everyone who wishes to be involved in the club whether as players, match-day fans, staff, board members, participants in foundation programmes and other people engaged with the club’s activities (for example, suppliers, corporate partners):

Equality Statement:

  • Has a genuine and equal opportunity to participate to the full extent of their own ambitions and abilities, without regard to their age, disability, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion and belief, sex or sexual orientation; and
  • Can be assured of an environment in which their rights, dignity and individual worth are respected, and in particular that they are able to enjoy their engagement at the club without the threat of intimidation, victimisation, harassment, bullying and abuse.

Safeguarding Statement:

Crystal Palace Football Club acknowledges its duty of care to safeguard and promote the welfare of children, and is committed to ensuring safeguarding practice reflects statutory requirements and responsibilities, government guidance, recognised best practice and complies with Premier league and football league rules.

The club expects all staff, players, volunteers, contractors and guests to share this commitment.

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