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NCS Assistant Project Coordinator

Job Title NCS Assistant Project Coordinator Location Selhurst Park Stadium Salary £24K - £26K Hours 37.5 hours per week Contract Full-Time, Permanent Closing date 9th August 2021, Midnight Interview Date 10, 11th, 12th or 13th August 2021

Job Title:               NCS Assistant Project Coordinator

Reports To:           NCS Programme Manager

Jobs Reporting into the Job Holder: Seasonal staff

1.Job Purpose

The NCS Assistant Project Coordinator will support the NCS Manager in the preparation and delivery of the NCS Programme for Palace for Life Foundation, within the Foundation’s designated NCS Regions (Croydon, Sutton, Bromley & Lambeth).  This role also has specific duties in relation to not only the design and implementation of the programme but the delivery of NCS, leading cohorts throughout both the Summer and Autumn programmes. The National Citizen Service (NCS) is a ‘once-in-a-lifetime’ opportunity open to all 16 & 17 year olds in England and Northern Ireland that helps them build skills for work and life, whilst taking on new challenges and meeting new friends.  Suitable candidates will be a dynamic and confident individual with experience of leading, motivating and commanding the respect of young people.


2.Principal Accountabilities/Responsibilities/Job Summary

  • Coordinate the preparation of a high quality and locally grounded programme that meets the requirements for the NCS curriculum
  • Builds on existing relationships with existing partners and organisations in order to provide young people with an NCS experience of the highest quality on behalf of the Foundation
  • Be responsible for the planning and logistics of the programme including but not limited to transport, accommodation, delivery partners and the maintenance of existing relationships with suppliers and recruitment sites to secure the ongoing successful delivery of NCS
  • Planning and delivery of essential ‘keep-warm’ activities, ensuring , regular monthly communication with young people and parents, and ensure that all sign up’s are successfully converted into ‘turn-ups’
  • Be responsible for regular communication with young people and parents, being clear, open & transparent, to ensure all participant information is up to date
  • Recruit and develop high quality potential social action projects and beneficiaries that provide young people with the opportunity to tackle local community issues and work alongside local organisations
  • Support the NCS Programme Manager with recruitment, selection, induction and training of seasonal staff, ensuring adequate volumes of staff are deployed on programme
  • To lead cohorts of young people through every phase of the programme during summer and autumn delivery
  • To ensure all work is in line with the Policies and guidelines/procedures as adopted and adhered to by the Foundation.

Any other reasonable duties and responsibilities considered appropriate by the Senior Management Team of the Foundation


3. Knowledge/Experience/Technical Skills and Behaviours

a) Knowledge/Experience/Technical Skills



  • Demonstrable experience of working with young people (i.e. experienced coach, qualified teacher or youth worker)
  • An understanding of and a commitment to equal opportunities issues both in the workplace and the wider community


  • Experience of planning, delivering and evaluating activities for young people
  • Must have excellent organisational skills with the ability to multitask and adapt in a fast-paced environment
  • Full clean driving license and access to own vehicle
  • Proven leadership skills, with the ability to provide staff and volunteers with clear instructions to enable them to achieve desired outcomes and meet the required standards

Technical Skills

  • Must have outstanding written, verbal and interpersonal communication skills
  • Excellent IT, Written and Verbal Communication and Interpersonal Skills
  • Creative thinker, pro-active, self-motivated with the ability to work to deadlines under pressure whilst managing multiple priorities
  • Strong planning and organisational skills, diligent with an attention to detail


  • Flexible approach to working, willing to work irregular hours and prepared to travel away from home.
  • Self-motivated and focused on outcomes.
  • Credibility to represent Palace for Life Foundation externally.
  • Take high levels of pride in all aspects of job.

Ability and willingness to support and learn from others.




  • Knowledge and understanding of the NCS Programme both regionally and nationally.


  • Experience of planning, coordinating and delivering NCS programmes for the benefit of young people.
  • Experience of working in partnership across a range of sectors to achieve desired outcomes.
  • Experience of monitoring and evaluation of projects, knowledge of CRM system (Salesforce).

Technical Skills

  • First Aid Certificate
  • DBS


  • Ability to coach and organise other team members


b) Behaviours

Our Values:

  • TEAMWORK – we support everyone around us and treat them with respect, working together to achieve great results.
  • PRIDE – we are proud to represent Palace and aspire to be the best in everything we do.
  • INNOVATION – we are not afraid to try new things, we are creative and inspiring, always seeking new ways to progress.

Our behaviours:

  • We know why we’re here: we appreciate the unique influence we, as role models, have on young people and the wider south London community
  • We know where we’re going: we are clear on what we aim to achieve, as individuals and as part of the wider team at the Foundation and Crystal Palace FC
  • We communicate effectively: we listen to each other and keep colleagues fully informed of our work, sharing mistakes and challenges as well as successes
  • We respect: we seek to understand the challenges others face and treat our colleagues and participants how we expect to be treated ourselves
  • We are professional: we are punctual, reliable and aspire to the highest standards in everything we do
  • We take responsibility: we take ownership for own performance and put in our fair share of time and effort to support our participants and the rest of the team
  • We are always improving: We reflect, look to develop and evolve, to make things better for our team and the people we support
  • We are brave: We think outside the box, are not afraid to take measured risks, but know when to ask for help and support each other when things don’t go to plan
  • We share success: We are proud of what we do as a team and actively celebrate each other’s good work, sharing credit wherever it’s due.

How to Apply

Complete the Application Form and Equality & Diversity Monitoring Form in full and return to recruitment@palaceforlife.org.



Crystal Palace Football Club acknowledges its duty of care to safeguard and promote the welfare of children, and is committed to ensuring safeguarding practice reflects statutory requirements and responsibilities, government guidance, recognised best practice and complies with Premier league and football league rules.

The club expects all staff, players, volunteers, contractors and guests to share this commitment.



Crystal Palace Football Club endorses the principle of equality and will strive to ensure that everyone who wishes to be involved in the club whether as players, match-day fans, staff, board members, participants in foundation programmes and other people engaged with the club’s activities (for example, suppliers, corporate partners):

Has a genuine and equal opportunity to participate to the full extent of their own ambitions and abilities, without regard to their age, disability, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion and belief, sex or sexual orientation; and

Can be assured of an environment in which their rights, dignity and individual worth are respected, and in particular that they are able to enjoy their engagement at the club without the threat of intimidation, victimisation, harassment, bullying and abuse.


As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.

Apply now

Complete the Application Form and Equality & Diversity Monitoring Form in full and return to recruitment@palaceforlife.org.