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Education, Training and Employability Coordinator

Job Title Education, Training and Employability Coordinator Location Selhurst Park Stadium Salary £25,500 - £27,500 Hours 37.5 hours per week Contract Full-Time, Permanent Closing date 9th August 2021, Midnight Interview Date 10, 11th, 12th or 13th August 2021

Job Title: Education, Training and Employability Coordinator

Reports To: ETE Manager

1.Job Purpose

The Education, Training & Employment Coordinator will support the development and coordination of all aspects of the Foundation’s Route to Employment Programmes, for young people aged 11 – 25 years old.  He/she will support the delivery arrangements for specified employability provision across the Foundation including,

Resilience Leadership Programmes, the RESET 123 Social Mobility Programmes at the Academy, Re- Engagement Programmes and the Government Kickstart Traineeship Programme via the EFLT.  The post-holder will work closely with all colleagues of the Foundation to ensure our referral processes and delivery meet the needs of our participants and develop mechanisms to support our Routes to Employment Programmes in the following key areas: Enrolment, Induction, Assessment, Quality Assurance, Learner Support and Employability.

2. Principal Accountabilities/Responsibilities/Job Summary

  • Work with the ETE Manager to define employability provision aligned to young people’s needs, demography, contractual requirements and budgets
  • Support the design, development and implementation of all Route to Employment Programmes and courses, in line with relevant standards and regulations
  • Be a coach and mentor to sessional staff and pursue excellence and innovation in teaching and learning
  • Support relationships with Crystal Palace Football Club (CPFC), key suppliers/employers and stakeholders
  • Network with external organisations and partners to identify and secure employability opportunities for Foundation participants including enabling corporate and individual volunteers to co-develop and deliver provision
  • Develop delivery in order to maximise progression opportunities for participants
  • Ensure that key project information is recorded, analysed and disseminated as appropriate
  • Work collaboratively with staff using verbal and written reports to ensure accurate and timely progress reviews, to meet the requirements of awarding and funding bodies.
  • Develop a network database of employers and voluntary organisations to broker work placements, learning activities and work opportunities
  • To ensure all work is in line with the Policies and guidelines/procedures as adopted and adhered to by the Foundation.
  • Any other reasonable duties and responsibilities considered appropriate by the Senior Management Team of the Foundation

3. Knowledge/Experience/Technical Skills and Behaviours

a) Knowledge/Experience/Technical Skills



  • Diploma in Education, Youth Work or Criminology or Equivalent
  • Knowledge of Traineeships and/or Apprenticeships within work-based learning environments
  • Knowledge of key employers who provide apprenticeship opportunities
  • Knowledge of safeguarding reporting processes and procedures
  • Ability to recognise safeguarding concerns and report appropriately
  • Willingness to engage with safeguarding training as directed


  • Experience working with young people who are NEET or ‘hard to reach’
  • Experience working in FE Colleges delivering on Study Programmes/Traineeships/Apprenticeships
  • Experience mentoring staff/facilitators/tutors
  • Must have excellent facilitation skills
  • Previous experience with education / audit software
  • Experience of monitoring learner progress using standard college database systems
  • Experience of evaluating programmes, analysing qualitative and quantitative data.

Technical Skills

Consider the skills or abilities that are required to do the job e.g.

  • Must have outstanding written, verbal and interpersonal communication skills
  • Working knowledge of Excel
  • Literacy & Numeracy to Level 2
  • Curriculum Development and Lesson Planning Skills
  • Excellent time management and timekeeping


  • Be approachable
  • Able to evaluate programmes and analyse qualitative and quantitative data.
  • High level emotional intelligence and interpersonal skills
  • High level communication (oral and written) and organisational skills
  • Ability to lead and facilitate meetings
  • Flexible
  • Calm under pressure
  • Able to thrive in challenging circumstances



  • TAQA/A1 Assessor Qualification
  • IQA (Internal Verifier Qualification)
  • Knowledge of the changes in Apprenticeship Standards


  • Experience delivering on Study Programmes/Traineeships/Apprenticeships in a Community Football Foundation environment

Technical Skills

  • InDesign Brochure Design Skills
  • First Aid Certificate
  • DBS


  • Ability to coach and mentor teams

b) Behaviours

Our Values:

  • TEAMWORK – we support everyone around us and treat them with respect, working together to achieve great results.
  • PRIDE – we are proud to represent Palace and aspire to be the best in everything we do.
  • INNOVATION – we are not afraid to try new things, we are creative and inspiring, always seeking new ways to progress.

Our behaviours:

  • We know why we’re here: we appreciate the unique influence we, as role models, have on young people and the wider south London community
  • We know where we’re going: we are clear on what we aim to achieve, as individuals and as part of the wider team at the Foundation and Crystal Palace FC
  • We communicate effectively: we listen to each other and keep colleagues fully informed of our work, sharing mistakes and challenges as well as successes
  • We respect: we seek to understand the challenges others face and treat our colleagues and participants how we expect to be treated ourselves
  • We are professional: we are punctual, reliable and aspire to the highest standards in everything we do
  • We take responsibility: we take ownership for own performance and put in our fair share of time and effort to support our participants and the rest of the team
  • We are always improving: We reflect, look to develop and evolve, to make things better for our team and the people we support
  • We are brave: We think outside the box, are not afraid to take measured risks, but know when to ask for help and support each other when things don’t go to plan
  • We share success: We are proud of what we do as a team and actively celebrate each other’s good work, sharing credit wherever it’s due.

How to Apply

Complete the Application Form and Equality & Diversity Monitoring Form in full and return to recruitment@palaceforlife.org.


Crystal Palace Football Club acknowledges its duty of care to safeguard and promote the welfare of children, and is committed to ensuring safeguarding practice reflects statutory requirements and responsibilities, government guidance, recognised best practice and complies with Premier League and football league rules.

The club expects all staff, players, volunteers, contractors and guests to share this commitment.


Crystal Palace Football Club endorses the principle of equality and will strive to ensure that everyone who wishes to be involved in the club whether as players, match-day fans, staff, board members, participants in foundation programmes and other people engaged with the club’s activities (for example, suppliers, corporate partners):

Has a genuine and equal opportunity to participate to the full extent of their own ambitions and abilities, without regard to their age, disability, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion and belief, sex or sexual orientation; and

Can be assured of an environment in which their rights, dignity and individual worth are respected, and in particular that they are able to enjoy their engagement at the club without the threat of intimidation, victimisation, harassment, bullying and abuse.


As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.

Apply now

Complete the Application Form and Equality & Diversity Monitoring Form in full and return to recruitment@palaceforlife.org.