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Senior Community Development Coordinator

Job Title Senior Community Development Coordinator | Location Selhurst Park & Remote | Salary £26,000-£28,000 (dependent on experience) | Hours 37.5 hours per week | Contract Full Time | Closing Date Monday 24th May | Interview Date TBC

Job Title:       Senior Community Development Coordinator

Reports To: Community Sports Manager

Jobs Reporting into the Job Holder: N/A

1. Job Purpose

The role is to develop and grow our Community Engagement programmes primarily in Croydon as well as supporting across Bromley, Sutton and parts of Lambeth to improve the opportunities of local children and young people using the brand of a professional football club.

To focus initially on the successful delivery of the Premier League Kicks programme, whilst also improving partnerships and expanding the footprint in the local community in response to local needs.

2. Principal Accountabilities/Responsibilities/Job Summary

  • Support the high-quality delivery of all youth engagement projects, taking a lead role in recruitment of young people onto the programme, delivery of the provision and the support of training opportunities.
  • Liaise with local sports and activity clubs to provide a range of possible exit strategies and pathways for individuals from the project.
  • Identify participants within the project who may benefit from further educational or developmental training and work with colleagues to signpost them accordingly.
  • Identify, recruit and manage volunteers, through internal and external relationships
  • Engage new participants in the project through community outreach, events, internal collaborations, and marketing and promotion.
  • Ensure that recruitment of young people onto programmes follows all appropriate safeguarding and data capture processes.
  • Work closely with partnership organisations and workshop or qualification delivery agents.
  • Support other staff that deliver on the programme to ensure a high-quality experience for the young people.
  • Act as a role model and mentor for short term and casual members of staff delivering on the programme
  • Support the data management system for the youth engagement provision and ensure all data is inputted accurately and in a timely manner.
  • Support the Community Sports Manager on delivering the required safeguarding structure and provide updates and reports as required
  • Support the Community Sports Manager in ensuring that all staff and volunteers are suitably qualified, DBS checked and adhere to health and safety and safeguarding issues
  • Ensure all policies and procedures are adhered to
  • Actively participate in continuing professional development and the appraisal process.
  • Maintain the quality-of-service provision, regularly evaluating work and seeking to make improvements
  • Cover as and when required for other departments within the Foundation
  • Undertake such other duties, training and/or hours of work as may be reasonably required and which are consistent with the general level of responsibility of the role.

3.  Knowledge/Experience/Technical Skills



  • Possess a youth work qualification/other relevant experience in a youth work environment.
  • Sound project management knowledge and experience with a proven track record of achievement and managing partners.
  • Up-to-date safeguarding and first aid qualifications.
  • Possess sports coaching qualifications/other relevant experience in a sports environment.


  • Experience in Youth/Community/Sports Development landscape
  • Experience in working with young people from different backgrounds and line management of staff/coaches
  • Commitment to a high-quality community engagement programme.
  • Some experience of managing staff, both part time or full time.
  • A passion and interest in developing a career in the sport for social change sector, particularly supporting young people’s opportunities in grass roots sport and the health and wellbeing of young people
  • Interest in delivering community programmes in schools and community settings
  • An understanding of support required for small community organisations or parties in the voluntary sector.
  • Experience of working to tight deadlines without close supervision

Technical Skills

  • Excellent communication/presentation skills both written and verbal
  • Ability to manage partnerships effectively and concisely so external partners are satisfied with our work.
  • Excellent interpersonal skills and ability to interact with all levels within the Foundation, the parent club and high-level external contacts.
  • Working knowledge of Microsoft Office, PowerPoint & Excel
  • The ability to develop and maintain relationships with community providers, local authorities, the voluntary sector, schools and their staff including community workers, school nurses, teachers and senior leaders within the local authority and organisations/charities.


  • A flexible, “can do” attitude is an important component of this role



  • Educated to degree level
  • Knowledge of Community cohesion and Local Government policy
  • Working or residing in the London Borough of Croydon


  • Working in a fast-paced environment

Technical Skills

  • Good level of numeracy and budgeting skills
  • Car driver/owner – clean driving licence
  • First Aid Certificate
  • DBS Checked


  • A willingness to work flexible hours which will mean some evening and weekend hours in order to get the job done.


Our Values:

  • TEAMWORK – we support everyone around us and treat them with respect, working together to achieve great results.
  • PRIDE – we are proud to represent Palace and aspire to be the best in everything we do.
  • INNOVATION – we are not afraid to try new things, we are creative and inspiring, always seeking new ways to progress.

Our behaviours:

  • We know why we’re here: we appreciate the unique influence we, as role models, have on young people and the wider south London community
  • We know where we’re going: we are clear on what we aim to achieve, as individuals and as part of the wider team at the Foundation and Crystal Palace FC
  • We communicate effectively: we listen to each other and keep colleagues fully informed of our work, sharing mistakes and challenges as well as successes
  • We respect: we seek to understand the challenges others face and treat our colleagues and participants how we expect to be treated ourselves
  • We are professional: we are punctual, reliable and aspire to the highest standards in everything we do
  • We take responsibility: we take ownership for own performance and put in our fair share of time and effort to support our participants and the rest of the team
  • We are always improving: We reflect, look to develop and evolve, to make things better for our team and the people we support
  • We are brave: We think outside the box, are not afraid to take measured risks, but know when to ask for help and support each other when things don’t go to plan
  • We share success: We are proud of what we do as a team and actively celebrate each other’s good work, sharing credit wherever it’s due.

How to Apply

Complete the Application Form and monitoring form full and return to recruitment@palaceforlife.org


Crystal Palace Football Club is committed to safeguarding and ensuring the welfare and protection of children, young people and adults at risk. The club fully accepts its responsibility for children, young people and adults at risk. Our aim is to ensure that safeguarding runs through every element of the work we do to ensure the welfare and well-being of all those who engage in our activities.

All children, young people and adults at risk have a right to be protected from abuse regardless of their age, gender, disability, sexual orientation, race, religion or belief. We believe that all adults working within the club, in any capacity, have a duty and responsibility to safeguard the welfare of children, young people and adults at risk.

We strive to do this by applying policy, procedures and best practice, engaging with the Premier League, FA and local authority partners to promote the safety and welfare of all those who engage in activities with the club. Our practice reflects statutory requirements and responsibilities. This allows our participants to enjoy any club activity in a safe, and inclusive environment.

The club expects all staff, players, volunteers, contractors and guests to share this commitment.


Crystal Palace Football Club endorses the principle of equality and will strive to ensure that everyone who wishes to be involved in the club whether as players, match-day fans, staff, board members, participants in foundation programmes and other people engaged with the club’s activities (for example, suppliers, corporate partners):

Has a genuine and equal opportunity to participate to the full extent of their own ambitions and abilities, without regard to their age, disability, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion and belief, sex or sexual orientation; and

Can be assured of an environment in which their rights, dignity and individual worth are respected, and in particular that they are able to enjoy their engagement at the club without the threat of intimidation, victimisation, harassment, bullying and abuse.


As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.


How to apply:

Complete the Application Form and monitoring form full and return to recruitment@palaceforlife.org