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Safeguarding Coordinator

The purpose of this role is to support the Foundation’s staff team to provide a welcoming and inclusive environment where Foundation participants are safe, valued and respected.

Job Title: Safeguarding Coordinator
Reports To: Deputy CEO

1. Job Purpose

The purpose of this role is to support the Foundation’s staff team to provide a welcoming and inclusive environment where Foundation participants are safe, valued and respected. It has been developed in the context of our new Safeguarding policy and 2019/20 business plan, with priorities over the next 12 months focused on embedding a Safeguarding culture across the Foundation. The right candidate will be a passionate safeguarding professional able to influence, support and constructively challenge in order to embed and sustain a culture where safeguarding is everybody’s business. The salary range for this position is from £25,000 to £30,000 and we are able to consider alternative arrangements for exceptional candidates.

2. Principal Accountabilities/Responsibilities/Job Summary
• Identify and mitigate safeguarding risks to individuals and the Foundation in a proactive manner.
• Actively promote and raise awareness of safer working practices across the Foundation, including induction and training of staff.
• Implement quality assurance measures to assess safeguarding practice in delivery of the Foundation’s activities and to contribute to continuous improvement.
• Champion safeguarding by role modelling best practice principles to colleagues.
• Ensure the Foundation’s compliance with all relevant legislation and regulation including the Premier League’s Safeguarding Policy and the Premier League Charitable Fund’s Capability Code of Practice.
• Manage safeguarding concerns and referrals in line with Foundation, Club, statutory and other requirements and in conjunction with the Head of Safeguarding at Crystal Palace Football Club.
• Attend activities and events, especially areas where the service provided is specifically aimed at children and/or adults with additional support needs.
• Maintain safeguarding records and provide related administration support including Risk Assessments and Incident reports
• Undertaking compliance visits to ensure that Safeguarding good practice is being adhered to on the ground in Foundation programmes.

3. Knowledge/Experience/Technical Skills and Behaviours

a) Knowledge/Experience/Technical Skills


• Experience in a Designated Safeguarding Officer/Lead role in a fast-paced environment with multiple modes of service delivery
• Qualification or equivalent experience working with children, young people and vulnerable adults.
• Examples of ability to influence, advise and support colleagues on safeguarding issues.
• Demonstrable knowledge of safeguarding matters, statutory and other guidance related to the best outcomes for children and adults at risk.
• The ability to exercise the highest standards of confidentiality and to work sensitively with those affected by issues of safeguarding.
• Ability to analyse complex situations, make decisions and advise appropriately.
• Ability to identify examples of poor practice and ensure that necessary change is implemented.
• Excellent communication and interpersonal skills including written, verbal, and presentation skills in a professional setting.
• Practical experience of planning and delivering workshops, training events, network events and supporting knowledge sharing with a range of stakeholders.
• Proven planning and organisation skills with excellent attention to detail.
• Examples of self-motivation, self-management, solutions-focus and the ability to work on own initiative as well as part of a team.
• Demonstrable awareness of relevant legislation, policy and ability to recognise good practice and ability to use good practice examples as a way of improving organisational culture.
• Ability to work across different sites and locations including those of partners as required by the role.
• Ability to work in a crisis situation.


• 2 years’ experience in a Designated Safeguarding Officer/Lead role in a fast-paced environment with multiple modes of service delivery.
• Experience of establishing effective working relationships, partnerships and collaborations with a range of organisations and providers.
• Managing staff concerns and questions in relation to advice on safeguarding/child protection issues.
• Experience of working with a range of service users with additional support needs.
• An understanding of day to day operational issues in a sport-based environment.
• Experience of digital safeguarding platforms.

b) Behaviours

Our Values:

● TEAMWORK – we support everyone around us and treat them with respect, working together to achieve great results.
● PRIDE – we are proud to represent Palace and aspire to be the best in everything we do.
● INNOVATION – we are not afraid to try new things, we are creative and inspiring, always seeking new ways to progress.

Our behaviours:

● We know why we’re here: we appreciate the unique influence we, as role models, have on young people and the wider south London community
● We know where we’re going: we are clear on what we aim to achieve, as individuals and as part of the wider team at the Foundation and Crystal Palace FC
● We communicate effectively: we listen to each other and keep colleagues fully informed of our work, sharing mistakes and challenges as well as successes
● We respect: we seek to understand the challenges others face and treat our colleagues and participants how we expect to be treated ourselves
● We are professional: we are punctual, reliable and aspire to the highest standards in everything we do
● We take responsibility: we take ownership for own performance and put in our fair share of time and effort to support our participants and the rest of the team
● We are always improving: We reflect, look to develop and evolve, to make things better for our team and the people we support
● We are brave: We think outside the box, are not afraid to take measured risks, but know when to ask for help and support each other when things don’t go to plan
● We share success: We are proud of what we do as a team and actively celebrate each other’s good work, sharing credit wherever it’s due.

How to Apply

Complete the application form in full and return to recruitment@palaceforlife.org by Friday 18th October.


Crystal Palace Football Club acknowledges its duty of care to safeguard and promote the welfare of children, and is committed to ensuring safeguarding practice reflects statutory requirements and responsibilities, government guidance, recognised best practice and complies with Premier league and football league rules.
The club expects all staff, players, volunteers, contractors and guests to share this commitment.


Crystal Palace Football Club endorses the principle of equality and will strive to ensure that everyone who wishes to be involved in the club whether as players, match-day fans, staff, board members, participants in foundation programmes and other people engaged with the club’s activities (for example, suppliers, corporate partners):
Has a genuine and equal opportunity to participate to the full extent of their own ambitions and abilities, without regard to their age, disability, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion and belief, sex or sexual orientation; and
Can be assured of an environment in which their rights, dignity and individual worth are respected, and in particular that they are able to enjoy their engagement at the club without the threat of intimidation, victimisation, harassment, bullying and abuse.

How to apply:

Job Title Safeguarding Coordinator
Location Selhurst Park Stadium
Salary £25,000-£30,000
Hours 37.5 per week
Contract Permanent
Closing Date 18th October
Interview Date W/C 28th October


Complete the application form in full and return to recruitment@palaceforlife.org.

Download Application