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NCS Assistant Team Leader

Job Title: NCS Assistant Team Leader Location: 2 weeks residential visits (Marlow, Twickenham), 2 weeks local area of Croydon Salary: £1,410 (based on full completion of the programme) per wave Contract: 4 weeks (1 wave) minimum Closing Date: 29th February Interview Date: TBC

Job Title: NCS Assistant Team Leader

Location: 2 weeks residential visits (Marlow, Twickenham), 2 weeks local area of Croydon

Salary: £1,410 (based on full completion of the programme) per wave

Contract: 4 weeks (1 wave) minimum

Closing Date: 29th February

Interview Date: TBC




Job Title:         NCS Assistant Team Leader

Reports To:     NCS Team Leader

Jobs Reporting into the Job Holder:   n/a

Job Purpose

NCS is a once in a lifetime opportunity for 15-17-year olds in England and Northern Ireland, designed for young people from all backgrounds to take part. The summer programme aims to build young people’s confidence as they take on new challenges, build on their skillset, make an impact in their local community and make lots of new friends.

The NCS programme is divided into 4 phases:

Phase 1: 5 day, 4 night residential at an activity centre where young people are challenged in a number of outdoor adventurous activities. This phase encourages new friendships and teamwork.

Phase 2: 5 day, 4 night residential at a University campus where young people take part in a variety of workshops to develop their skills and build up their CV.

Phase 3: 5 day Social action planning. Young people will plan a social action project they are passionate about in their local community. This will be supported by team assistants and leaders, to encourage young people to be fully engaged in giving back to their community.

Phase 4: Across the 5 days, young people will deliver their social action projects in the local area. Once completed they will celebrate with their team and attend a graduation event.

As an Assistant Team Leader, you will play an integral part in facilitating your Team Leader in the delivery of the NCS programme this Summer. You will act as a positive role model and leader to not only the young people (YP) in your team but also to all YP on the programme. You will help motivate and inspire a group of 15 young people to get involved in every stage of the programme, to ensure they have a memorable and life changing experience.

Principal Accountabilities/Responsibilities/Job Summary

  1. Be a positive role model to all young people in your team and on the programme, influencing their experience by motivating and encouraging them to engage in all activities.
  2. Support the team leader in the planning, organisation and delivery of both the residential stages and the social action planning and delivery stages, to ensure desired outcomes are achieved.
  3. Demonstrate a ‘can-do’ attitude in all outdoor activities, workshops and be a strong support for young people during the planning/ delivery phase of their social action project.
  4. Assist the team leader in taking responsibility for pastoral care of a team of 15 participants, as well as being a necessary support to all other young people when required.
  5. Ensure appropriate safeguarding and Health and Safety polices are followed and carried out.
  6. Work alongside all staff on the programme to support the control of challenging behaviour
  7. Ensure all issues are reported to the team leader and wave leader if necessary.
  8. Be ready to undertake all duties required to ensure the NCS experience is delivered at a high standard.
  9. Attend all keep warm events before the programme to introduce yourself to the young people and NCS staff.
  10. Adhere to all policies under the Palace for Life guidelines, and implement the NCS ethos throughout the programme.

Knowledge/Experience/Technical Skills and Behaviours

a) Knowledge/Experience/Technical Skills



  • Knowledge of the NCS programme and the breakdown of each phase.
  • Knowledge of the delivering of activities (i.e. coach)
  • An understanding of and commitment to equality and diversity in both the workplace and the wider community.


  • Experience of planning activities for young people
  • Experience of working with, and building relationships with young people.
  • Proven organisation skills with the ability to work in fast-paced environments.

Technical Skills:

  • Ability to communicate effectively with a wide range of people.
  • Ability to motivate, inspire, and encourage a group of people.
  • Ability to work well within a team and recognise when leadership is required.
  • Credibility to represent Palace for Life Foundation throughout all keep warms and the programme.



  • Knowledge of the local area and community projects.
  • Knowledge of youth work/engagement.


  • Experience of running a project .
  • Experience of supporting the community in voluntary or social work.
  • Awareness of leading a group.
  • Experience of dealing with challenging behaviour.

Technical Skills:

  1. A self-starter, with the ability to be creative and offer new ideas to the workforce.
  2. DBS certificate and safe guarding training.

b) Behaviours

Our Values:

  • TEAMWORK – we support everyone around us and treat them with respect, working together to achieve great results.
  • PRIDE – we are proud to represent Palace and aspire to be the best in everything we do.
  • INNOVATION – we are not afraid to try new things, we are creative and inspiring, always seeking new ways to progress.

Our behaviours:

  • We know why we’re here: we appreciate the unique influence we, as role models, have on young people and the wider south London community
  • We know where we’re going: we are clear on what we aim to achieve, as individuals and as part of the wider team at the Foundation and Crystal Palace FC
  • We communicate effectively: we listen to each other and keep colleagues fully informed of our work, sharing mistakes and challenges as well as successes
  • We respect: we seek to understand the challenges others face and treat our colleagues and participants how we expect to be treated ourselves
  • We are professional: we are punctual, reliable and aspire to the highest standards in everything we do
  • We take responsibility: we take ownership for own performance and put in our fair share of time and effort to support our participants and the rest of the team
  • We are always improving: We reflect, look to develop and evolve, to make things better for our team and the people we support
  • We are brave: We think outside the box, are not afraid to take measured risks, but know when to ask for help and support each other when things don’t go to plan
  • We share success: We are proud of what we do as a team and actively celebrate each other’s good work, sharing credit wherever it’s due.


How to Apply

Complete the application form in full and return to recruitment@palaceforlife.org.


Crystal Palace Football Club acknowledges its duty of care to safeguard and promote the welfare of children, and is committed to ensuring safeguarding practice reflects statutory requirements and responsibilities, government guidance, recognised best practice and complies with Premier league and football league rules.

The club expects all staff, players, volunteers, contractors and guests to share this commitment.


Crystal Palace Football Club endorses the principle of equality and will strive to ensure that everyone who wishes to be involved in the club whether as players, match-day fans, staff, board members, participants in foundation programmes and other people engaged with the club’s activities (for example, suppliers, corporate partners):

Has a genuine and equal opportunity to participate to the full extent of their own ambitions and abilities, without regard to their age, disability, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion and belief, sex or sexual orientation; and

Can be assured of an environment in which their rights, dignity and individual worth are respected, and in particular that they are able to enjoy their engagement at the club without the threat of intimidation, victimisation, harassment, bullying and abuse.

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.