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Mental Health and Wellbeing Officer

Location: Selhurst Park – Office and London Borough of Croydon
Salary: 22k – 24k
Hours: 37.5
Contract: 3 Year Fixed Term
Closing date: Monday 25th November
Interview Date: 2nd – 4th December

1. Job Purpose

As part of the school’s team for Palace for Life Foundation you will be responsible for delivering and coordinating the Team Mates Programme helping to support ‘at risk’ KS2 pupils and supporting their positive mental health through early intervention group sessions. In addition you will work closely with our partner secondary school by supporting Year 7’s successful transition to secondary school by providing them with a level of support throughout the year. You will be required to deliver sessions to targeted students as well as managing the in-house peer-to-peer mentoring service.

We are looking for a highly-motivated programme coordinator who believes in the power of sport and the difference a Community Club Organisation can make in the lives of local children and young people.

2. Principal Accountabilities/Responsibilities/Job Summary

Leading the Premier League/ PFA funded Team Mates programme with Croydon and Sutton based secondary schools and its local feeder primary schools.

Aspects of the Team Mates Programme Include:

  • To work with our partner secondary school and their feeder primary schools in order to deliver a successful, high impact programme
  • Delivering our positive mental health intervention at feeder primary schools throughout the academic year
  • Supporting and delivering workshops and assemblies for pupils, students, parents and teachers around mental health
  • Supporting the development of Year 10 Mentors and their relationship with Year 7 students
  • Organisation and delivery of various events supporting the programme including parents evening consultations, career and aspirational days and mentors training
  • Measuring the impact of the programme through various measurement tools
  • Updating on-line monitoring and evaluation systems and completing monitoring reports for the Premier League and PFA funding partners
  • Liaising with internal and external partners in various parts of the role including: Our partner Secondary School, Primary Schools, Local Authorities, Premier League and any other relevant partners and stakeholders

Other aspects of the role include:

  • Support the Primary School Programmes Manager in delivery of the Foundations’ Premier League Primary Stars programme
  • Liaising closely with other internal colleagues within the Foundation in sharing of good practice and cross working together.
  • Support the creation of media information and case studies/good news stories to measure the impact of the programme.
  • Support the administration elements of the programme including data collection & inputting and session compliance
  • To commit to other duties required in line with the responsibilities of the post.


3. Knowledge/Experience/Technical Skills and Behaviours

Consider the qualifications / specific knowledge / type of experience / skills/ behaviours that a person may be required to possess in order to carry out the job.

a) Knowledge/Experience/Technical Skills



  • Possess a relevant degree or qualification or equivalent experience 


  • Experience of working with young people from different backgrounds
  • Good knowledge of mental health related illnesses
  • Sound school education knowledge and experience with a proven track record of achievement and project management
  • Ability to manage partnerships effectively and concisely so external partners are satisfied with our work

Technical Skills

  • Working knowledge of Microsoft Office
  • Ability to record data and analyse results based on key programme outcomes


  • A passion and interest in developing a career in the social change sector, particularly supporting young people in Primary and Secondary school education
  • The ability to develop and maintain relationships with schools and their staff including head teachers, SENCO and Governors
  • Excellent communication/presentation skills both written and verbal

Excellent interpersonal skills and ability to interact with all levels within the Foundation, the parent club and high level outside contacts.




  • Possess a Mental Health First Aid Certificate
  • Possess a safeguarding and first aid qualification
  • Possess a Physical Education or Sport Specific coaching qualification
  • Possess a current DBS


  • Experience of working for a non-for-profit organisation

Technical Skills

  • Possess clean driving licence



b) Behaviours

Our Values:

  • TEAMWORK – we support everyone around us and treat them with respect, working together to achieve great results.
  • PRIDE – we are proud to represent Palace and aspire to be the best in everything we do.
  • INNOVATION – we are not afraid to try new things, we are creative and inspiring, always seeking new ways to progress.

Our behaviours:

  • We know why we’re here: we appreciate the unique influence we, as role models, have on young people and the wider south London community
  • We know where we’re going: we are clear on what we aim to achieve, as individuals and as part of the wider team at the Foundation and Crystal Palace FC
  • We communicate effectively: we listen to each other and keep colleagues fully informed of our work, sharing mistakes and challenges as well as successes
  • We respect: we seek to understand the challenges others face and treat our colleagues and participants how we expect to be treated ourselves
  • We are professional: we are punctual, reliable and aspire to the highest standards in everything we do
  • We take responsibility: we take ownership for own performance and put in our fair share of time and effort to support our participants and the rest of the team
  • We are always improving: We reflect, look to develop and evolve, to make things better for our team and the people we support
  • We are brave: We think outside the box, are not afraid to take measured risks, but know when to ask for help and support each other when things don’t go to plan
  • We share success: We are proud of what we do as a team and actively celebrate each other’s good work, sharing credit wherever it’s due

How to apply:

Download the application form and return to admin@palaceforlife.org

Download Application